Transportation Services

Our Transportation Department strives to provide safe, reliable, and timely transportation, so you can focus on your health and well-being. We are a limited resource providing non-emergency transport services to UIHS clients within the UIHS service area.

Please note: We are unable to provide transportation to clients who reside outside of the UIHS service areas. If you have any questions, please give us a call in Tribal Public Health at 707-825-5070.

We are committed to making sure you get to your appointments. We offer limited transportation for both
UIHS and non-UIHS clinical appointments.

For UIHS Appointments:

When you schedule your clinical appointment (medical, dental, or vision), inform the Front Office Assistant that you need transportation. They will coordinate your appointment time with the availability of our drivers. Behavioral Health (BH) provides their own transportation, call BH if you need transportation for your appointment.

For Appointments at Other Facilities:

  • Contact our dedicated transportation team directly:
    • Humboldt: 707-825-5070
    • Del Norte: 707-464-2750
  • Appointments outside of UIHS will need to be scheduled for either 10:00 a.m. or 2:00 p.m. to ensure we can accommodate your transportation needs.

Our transportation services are limited and operate on a first-come, first-served basis. To secure your ride, it’s best to schedule your transportation as early as possible.

REMINDER: Transportation must be scheduled 48 hours prior to the appointment. If it falls under 48 hours, please directly contact the driver to determine if this accommodation can be made.

Service Guidelines

To ensure a safe and smooth transportation experience, please follow these guidelines:

  • Children must have appropriate car seats to be transported.
  • All minors must be accompanied by a parent/guardian.
  • If you need to cancel or change your transportation request, please notify the clinic at least 24 hours in advance. Failure to do so will result in a “No Show.”
  • Having three “No Shows” will result in a three-month ineligibility from our transportation services.

Areas We Cannot Provide Transportation To

  • Brookings
  • Hoopa
  • Orleans, East
  • Willow Creek
  • Counties outside of Humboldt and Del Norte

Contact Numbers

  • Humboldt Transportation Team: 707-825-5070
  • Del Norte Transportation Team: 707-464-2750

Frequently Asked Questions

How do I schedule transportation for my UIHS appointment?

Inform the Front Office Assistant when you schedule your appointment that you need transportation services. They will coordinate your appointment time with our drivers.

Can I get transportation to non-UIHS facilities?

Yes, contact our transportation team directly to schedule transportation for appointments outside of UIHS at 10:00 a.m. or 2:00 p.m. Please note that UIHS appointments are prioritized.

What areas are not covered by UIHS transportation services?

We do not provide transportation to Brookings, Hoopa, Orleans (East), Willow Creek, or counties outside of Humboldt and Del Norte.

What should I do if I need to cancel my transportation request?

Notify the clinic at least 24 hours in advance to avoid a “No Show.” Three “No Shows” will result in a three-month ineligibility from our services.

Are there any restrictions on who can be transported?

Yes, children must have appropriate car seats, all minors must be accompanied by a parent/guardian, and we will not transport clients or companions under the influence of alcohol or drugs.

Van Driver Schedules

Crescent City Van Driver Schedule

Monday

Driver 1 – 10am

(CC Medical)

Driver 1 – 2pm

(CC Medical)

Tuesday

Driver 1 – 10am

(PHV)

Driver 1 – 2pm

(PHV)

Wednesday

Driver 1 – 10am

(CC Medical/Outside Agencies)

Driver 1 – 2pm

(CC Medical)

Thursday

Driver 1 – 10am

(Smith River Dental/CC Medical)

Driver 1 – 2pm

(Smith River Dental/CC Medical)

Friday

Driver 1 – 10am

(PHV)

Driver 1 – 2pm

(PHV)

Potawot Van Driver Schedule

Monday

Driver 1 – 10am

(PHV Medical)

Driver 1 – 2pm

(Dental/Vision)

Tuesday

Driver 1 – 10am

(PHV Medical)

Driver 1 – 2pm

(PT/OT)

Wednesday

Driver 1 – 10am

(Outside Agencies)

Driver 1 – 2pm

(Dental/Vision)

Thursday

Driver 1 – 10am

(EKA 1.0 Medical)

Driver 1 – 2pm

(PT/OT)

Friday

Driver 1 – 10am

(PHV Medical)

Driver 1 – 2pm

(Dental/Vision)

Weitchpec Van Driver Schedule

Monday

Driver 1 – 10am

(PHV Dental, Vision, Outside Agencies)

Tuesday

Driver 1 – 10am

(PHV Medical, Vision, Outside Agencies)

Wednesday

Thursday

Driver 1 – 10am

((PHV Medical, Vision, Outside Agencies)

Friday

Driver 1 – 10am

(Weitchpec Clinic)

Driver 1 – 2pm

(Weitchpec Clinic)