UIHS is now using Telehealth
What is Telehealth?
Telehealth is receiving healthcare using audio and/or video technology. When using telehealth, you will be able to talk to your provider and the provider will be talking to you in real time. With video technology, you will also be able to see your provider and they can see you just like a regular clinic visit.
If you would like a telehealth visit you will need the following:
• Device such as a smart phone (Android or Iphone), computer, laptop, or a tablet (Kindle Fire, Ipad, ect.)
• An email address
• A telephone number
• Not all health concerns can be addressed using telehealth. When you schedule your appointment the scheduler will know what concerns can be addressed using telehealth and will advise you of your options.
Call to make a telehealth visit
Potawot Health Village
Medical: (707)825-5010
Behavioral Health: (707)825-5060
Taa-’at-dvn
Medical: (707)464-2750
Behavioral Health: (707)464-2919
Smith River Clinic
(707)487-0215
Hop’-ew Puel Clinic
(707)482-2181
Elk Valley Office/BH
(707)464-2919
Eureka Health Center
(707)442–0380
Weitchpec Clinic
(530)625-4300
Ask to make a “Telehealth Visit”
Preparing For Your Telehealth Visit
While making your telehealth appointment, you will be asked questions about the device that you plan to use for your visit. Will you be using a smart phone, tablet, laptop, or a computer? Have you ever used a video conferencing system before? What is your email address?
Before your telehealth visit you will want to be prepared just like when you come to a clinic visit. Have all of your medications with you. Write down your questions and concerns. Have a pad and pencil ready so that you can write down any instructions that you are given by your provider.
You will also want to make sure that the camera and microphone on your device (phone, tablet, computer) is working. Before your telehealth visit a UIHS Staff member may call you to set up a practice with you to make sure that all systems work.
UIHS Zoom
UIHS will be using Zoom, a video conference tool.
Once you have made your appointment, you will receive a link by email for your visit.
You will click on the link and it will take you directly to a landing page for your visit. (Some users may be instructed to download the Zoom App)
This is the “waiting room”. Stay there until your counselor comes online to begin your visit.
If there are problems with the connection or if no one comes online for your visit, call any UIHS clinic and ask for telehealth support.
